Privacy policy

1. Who we are

Pestwise is a family owned pest control company based in Austin, Texas. This policy explains what personal information we collect when you use our website or book a service, and how we look after it.

2. Information we collect

When you fill in a form, call or email us, we collect:

• What you give us: your name, phone number, email address, property address, the pest problem you describe and any photos you send.

• Website data: basic usage data such as the pages you visit and the device you use.

3. How we use it

We use your details to:

• Reply to your request and prepare a clear quote.

• Schedule inspections and treatments.

• Send reminders and invoices.

• Improve our website and service.

We never sell your personal information.

4. Who we share it with

We only share information with trusted providers who help us run the business, such as scheduling, payment and email tools, and only as much as they need to do their job. We may also share information if the law requires it.

5. How long we keep it

We keep customer records for as long as you use our services and for the time required by tax and licensing rules. After that, we delete or anonymise them.

6. Your choices

You can ask to see, correct or delete the personal information we hold about you at any time. Just email hello@pestwise.com and we will reply within 30 days.

7. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the date it was last updated.